ISO Certification
Debt Management Credit Counseling Corporation is proud to announce that we are compliant with ISO standards. ISO (The International Organization for Standardization) is a non-governmental organization established in 1947 to create multi-national standards for the development and implementation of products and services across hundreds of thousands of markets. Be it industrial, technical or business operations, ISO, which is made up of 130 international standards institutes, is the global leader in making the development, manufacturing and supply of products and services more efficient and safe. ISO standards also serve to protect and assure consumers by allowing us to display our commitment to the provision of services that are efficient and safe. What do we mean by “standards,” you ask? We refer to documented agreements containing specifications and other criteria to be used consistently as rules or guidelines that ensure our services are fit for our business purpose and for your benefit.
The ISO 9000 and ISO 14000 families are among ISO’s most widely known and successful standards. ISO 9000 has become an international reference for quality requirements in business-to-business dealings and is concerned with “quality management,” or what the organization does to enhance customer satisfaction by meeting requirements to continually improve its performance. Our certification, ISO 9001:2000, specifies the requirements of a quality management system for any organization that needs to demonstrate its ability to consistently provide a product or service that meets customer and applicable regulatory requirements and aims to enhance customer satisfaction. It is now the only standard in the ISO 9000 family against whose requirements our quality system can be certified by an external agency. As always, we here at Debt Management Credit Counseling Corp. strive to make life a little easier for you, our client, and promise to continue doing so. Additionally, DMCC is certified as compliant with the credit counseling code of conduct.
National Association of Certified Credit Counselors
The National Association of Certified Credit Counselors is an independent credentialing body recognized by the debt management industry as well as states and creditors requiring certification. NACCC delivers optimum education and training opportunities to those working in debt management. Their programs serve to increase the day-to-day effectiveness of credit counselors and to enhance the growth and recognition of professionalism in the industry
The NACCC mission is to facilitate the credit counseling industry in maintaining standards and ethics by identifying, disseminating, and delivering the counseling skills and financial knowledge necessary for optimum credit counseling. The certification process ensures that organizations in the debt management industry employ qualified counselors. Obtaining counselor certification through NACCC ensures that our credit counselors have the competencies to excel.
American Association of Debt Management Organizations
The American Association of Debt Management Organizations (AADMO) is the national trade association formed to provide education, training and support services to the credit counseling and debt management industry.
AADMO members are debt management organizations, consumer counselors, personal finance educators, credit and debt information publishers, debt pooling organizations, debt negotiators, debt adjusters, credit counselors, consumer lawyers, and many others.
More information regarding the American Association of Debt Management Organizations can be obtained by visiting their website at www.aadmo.org.
American Society for Quality (ASQ)
The American Society for Quality (ASQ) is the world’s leading authority on quality. With more than 100,000 individual and organizational members, this professional association advances learning, quality improvement, and knowledge exchange to improve business results, and to create better workplaces and communities worldwide.
As champion of the quality movement, ASQ offers technologies, concepts, tools, and training to quality professionals, quality practitioners, and everyday consumers, encouraging all to Make Good Great®.
Globally, ASQ has formed relationships with other nonprofit organizations that have comparable missions and principles. Our international strategic alliances are helping to meet the quality needs of companies, individuals, and organizations worldwide.
ASQ members have informed and advised the U.S. Congress, government agencies, state legislatures and other groups and individuals on quality-related topics.
And since 1991 ASQ has administered the United States premier quality honor—the Malcolm Baldrige National Quality Award, which annually recognizes companies and organizations that have achieved performance excellence.
